Performance Coaching Certificate  The Performance Coaching Certificate Program is tailored to your organizations needs. It is a Three Step model involving Basic and Advanced training sessions and a Supervised Practicum in between using distance education technology. Step 1 focuses on coaching individuals and small teams while Step 3 aims at coaching larger groups and using coaching in performance based management environments.  The Three Step Performance Coaching Certificate Program seminars are listed here. Click on the seminar title or scroll down the page to find more information about each of the these powerful workshops:  Step 1 - Basic Performance Coaching Techniques Step 2 - Supervised Performance Coaching Practicum Step 3 - Advanced Performance Coaching Techniques Step 1 - Basic Performance Coaching Techniques - 2 day workshop The Basic Performance Coaching Techniques workshop will provide an introduction to coaching as a leadership and management style of thinking and behaving. It will introduce and lead the learner to the value and uses of coaching in organizations. It will include an exploration of the strategies and specific behaviors of that successful coaches use to lead and support others in organizational development.  Workshop Deliverables Upon completion of this workshop participants will be able to:  1. Move Your Leadership Style to Performance Coaching:  Explain the role of a coach?  Describe how we move to value based leadership  Detail how is coaching like stewardship  Demonstrate how credibility is related to knowing your people  Explain the paradox of power  Model how we can assist others to explore new leadership styles  Demonstrate how to increase commitment and enable others to act as a team 2. Coach During Transitions Explain how we problem solve with individuals in a crisis environment  Describe how a coach observes and collects useful information  List some coaching tools for gaining agreement  Describe how can we improve team results using coaching techniques  Demonstrate what can a coach do to make a transition a learning opportunity  3. Coach During Team Challenges Explain how one coaches for team learning Demonstrate how one coaches from the back of the bus  Tabulate some tools for goal setting  Detail what can be done to increase team capacity to take action  Demonstrate some effective tools to develop work plans  4. Coach For Communication Skills Development Describe how specifically coaches listen  Explain the role of feedback in coaching  Demonstrate how coaches deal with dissenters  Demonstrate questioning techniques to empower others  Demonstrate how to encourage consensus building 5. Create a Personal Action Plan for Performance Coaching Explain how one self assess their coaching abilities List current coaching strengths  Tabulate what new coaching behaviors interest me  Describe where and when I practice coaching  Demonstrate the use of self-evaluation/feedback in coaching  Step 2 - Supervised Performance Coaching Practicum  The Supervised Performance Coaching Practicum uses a Distance Learning Environment [DLE] Model so that each participant will, in consultation with the Facilitator:  Design a Personal Performance Coaching Practicum to be carried out in the workplace over a period of 3-6 months. This Practicum would be within the scope of the individual's regular duties and provide a specific planned opportunity to practice the application of the coaching skills from the Level I Workshop with either an individual or team based focus. Maintain a Journal of their use and progress in coaching. Participate in Coaching Skills Team Meetings [6-8 members] who meet periodically [monthly] to review their Practicum progress, brainstorm strategies and provide mutual support to each other’s learning.  Utilize a distance education On Line Support Service provided by the Training Facilitator who would be available to provide coaching to each Team, as well as, to individuals by E-mail and / or telephone linkages.  Step 3 - Advanced Performance Coaching Techniques - 2 day workshop  The Advanced Performance Coaching Techniques workshop provides an opportunity for participants to apply their coaching skills to more in-depth organizational challenges. They will consider the use of coaching to enhance team performance, improve supervision and deal with the special challenges that organizations face as they move closer to performance based management systems. As well, they will be able to self evaluate their coaching skill development and make plans for continuous learning.  Workshop Deliverables Upon completion of this workshop participants will be able to:  1. Coach Teams For High Performance Explain how coaching can increase performance  Describe how can coaching increase team commitment  Demonstrate the thinking strategies of effective coaches  Demonstrate specific coaching behaviors that create excellence  Demonstrate how to coach functional and cross-functional teams? 2. Use Performance Coaching as a Supervision Tool Explain how quality supervision and effective coaching are alike  Demonstrates how a coach comforts the afflicted  Demonstrates techniques for coaches to afflict the comfortable  Explain how accountability fits into coaching  Describe how coaching improves the supervisory role 3. Manage with a Coaching Style Explain how coaching fits into the organization’s culture  Describe how coaching impacts performance measurement  Detail how coach modeling impacts on the organization  Identify where coaching’s’ impact is seen in the organization  Describe the role humor plays in coaching and management 4. Use Coaching For Feedback Explain the role coaching plays as a feedback tool  Describe how coaching is utilized in performance-based management systems?  List the special strengths of coaching in performance based systems  Tabulate results that can be expected from adopting coaching for feedback  Demonstrate how coaching strengthens work relationships 5. Commit to a Performance Coaching Style List their personal benefits to using coaching  Describe how coaching impacts individuals and teams  Explain what one needs to do to commit to coaching  List other venues for coaching  Plan how one’s coaching skills can be developed further

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