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Explain what really drives people to do inspiring work.
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Differentiate boss managing from Lead Managing.
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List the five thinking levels that are necessary for quality work.
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Explain how balance focuses a worker’s energy, inspiration and commitment.
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Enumerate the specific actions that initiate excellence at work.
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Describe the links between Lead Management, personal values and quality products or services.
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Demonstrate how Lead Managers communicate to foster quality.
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Explain how Choice Theory® is required to lead workers in producing quality products and services.
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Learn how to create excellent products and services for world markets.
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List specific actions that create quality products and services.
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