Dealing with Difficult People II  …Problem Employees that are attracted to You? …Troublesome Co-workers who report to You? …Hostile People around You?  Learn the Real Purpose of Communication! Understand how these People Serve You! Be More Effective within your Circle of Influence! Purpose This three hour seminar offers practical, enlightening ideas and techniques to enable you to understand the dance of communication and why we repeatedly attract people with the same offensive behaviors. Dealing with Difficult People Level II is an empowering and enlightening experience that enables participants to understand the role that difficult people can play in their own evolution. It reveals important insights into how difficult people can be tools for our own development both professionally and personally. Program Deliverables Upon completion you will be able to: 1.     Understand why we repeatedly notice the same offensive behaviors 2.  Explain the psycho-physics involved attracting offensive behaviors 3.  Remove the emotionality from these behavior challenges 4.  Build an atmosphere of trust with anyone 5.  Utilize practical tools to address the communication immediately 6.  Demonstrate a communication style that is respectful and open 7.  Learn how these people serve us in our life 8.  Become the person who knows the real agenda in a conflict 9.  Strengthen your level of self-appreciation 10.  Replace conflict with the satisfaction of having evolved yourself.

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